Touchpoint Studio is unique solution for managing personalized experience on any channel. It’s ideal for upselling, cross-selling, keeping customers in the checkout, promoting actions or simply providing information of interest to them.
Touchpoint allows you to: - play with setting rules and positions to get automated and dynamic content for the customers on your digital channels - use power of artificial intelligence to increase relevance of the recommendations - define different content that will be dynamically served depending on the buying cycle your customer is in
Touchpoint consists of three modules: Smart Recommendations, Smart Search and Wheel of fortune
Smart Search ensures that every user while browsing is equipped with an intelligent way to search the content or relevant information available, thus allowing the visitors to freely express and formulate their inquiry or interest in some particular topic.